All sales at Castle Hill are final sales. If there is a problem, or damage to the item we will work with the shipper, to have the item repaired locally in your area. Please be sure to carefully measure your space to make sure that the item will fit in your home.
We want you to be happy with your purchase with no surprises. We have been selling furniture items for 10 plus years online, and rarely run into problems, but if we do, we make it our job to work extra hard to resolve any issues, making sure our customer remains happy!
Please do not hesitate, and don't be shy, about reaching out to us with any questions or concerns. The best relationships are built on open communication, and we enjoy interacting with you regarding your home design, items you may be searching for, or maybe an item that you do not see on our website, that we can possibly locate for you! In the world of antiques, you cannot just snap your fingers, and have an item appear. We can however, keep our eyes open for what you need, and are looking for, and let you know when we find it!